Excellus is now
using Envolve-New York, Inc. (Envolve-NY) to provide the utilization management
function for their Child Health Plus line of business. As per Excellus, prior
authorization for children with Child Health Plus policies can be obtained via
fax or phone through Envolve-NY. Non-participating providers do not need to use
Clear Coverage for prior authorizations.
Envolve-New
York, Inc.
Phone: (844) 694-6411
Fax: (844) 279-7140
If you have any
issues when contacting Envolve-NY, please contact PCG Customer Service at (866)
315-3747.
Article ID: 372, Created On: 10/27/2017, Modified: 10/27/2017