PCG, in conjunction with the New York State Department of
Health Bureau of Early Intervention (BEI), is pleased to announce an update of
the EI Billing portal. This update will enhance the current user experience by
adding several new features to complement existing tools, including a
significant upgrade to reporting and the associated training elements. The
portal, which will be live on November 3, 2014, will deliver over 20 customizable
reports, enhanced training modules, improved site functionality, and an extensive
knowledge library.
PCG has created an introductory training video for this EI
Billing update, which can be accessed here.
This video provides an overview of the reporting enhancements and new
functionality, and shows how to access detailed training modules on these
enhancements and will assist you in navigating through the updated portal.
Arriving at this point took significant effort from many
stakeholders, and PCG would like to acknowledge that effort. Beginning in
January 2014, PCG partnered with system users across New York State to design
reports that meet the needs of all users, whether the user is an individual provider,
a service coordinator, a large provider agency, or a municipal administrator.
PCG has created new training modules associated with each
new report. These modules can be found on the Training page of the EI Billing
portal, accessible
here. In addition to the new modules, the Training page also contains a
full library of other training resources. Users can access other supplemental
resources related to the reports, including user guides and a glossary, through
the EI Billing Knowledge
Base.
PCG is available to respond to questions from users about
the new functionality. PCG trainers will respond directly to any users’
questions related to new reports and training modules. The Customer Service
Center can be reached at (866) 315-3747.
In order to complete the transition for this update,
EIBilling.com will be unavailable starting at 8:00AM on Saturday, November 1, for
approximately two hours.
Article ID: 201, Created On: 10/30/2014, Modified: 10/28/2015