Ei-Hub

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Knowledge Base

Use this view to browse the knowledge base by folder. To view the articles in a specific folder, click the folder path. You can also search the knowledge base.

NY Chatbot	Views	Rating
[Previous Folder]	-	-
837 FAQs	706
As a PCG stakeholder, I want the Bot to be limited to direct path answers during Phase 1.1	477
As a PCG stakeholder, I want the chatbot to be validated with system security.	449
As a provider for NYS EI, how do I create roles in the EI-Hub?	544
As a provider for NYS EI, how do I manage Admins?	451
As a provider for NYS EI, how do I modify roles?	462
As a provider for NYS EI, I how do I configure roles?	476
As a provider for NYS EI, what are the critical points in Case Management to set up Service Logging?	451
As a provider for NYS EI, What is a 837 and a 277 File Rejection?	497
Disclaimers	15,293
Frequently Asked Questions	10,510
I need to be transferred to a live agent.	441