The State
Fiscal Agent, PCG, has identified an issue with some payers rejecting claims when
the child’s or provider’s address does not contain a 9-digit zip code.
Payers use the US Postal Service to verify all addresses, and often require the
9-digit zip code for verification.
An accurate
9-digit zip code will contain the 5-digit zip code plus four additional digits
to identify a geographic segment within the 5-digit postal delivery area. EI Providers
can use the USPS address lookup tool by using the link below. Enter an address
and the tool will return the 9-digit zip code for that address.
https://tools.usps.com/zip-code-lookup.htm?byaddress
If you have any
questions, please contact the PCG Customer Service Call Center at (866) 315-3747.
Article ID: 462, Created On: 1/6/2022, Modified: 1/6/2022