As of December
15, 2021, the State Fiscal Agent, Public Consulting Group (PCG), will
transition its claims clearinghouse from Change Healthcare (formerly Emdeon) to
Trizetto (a Cognizant Company). The decision to transition was made due to the
sunsetting of PCG’s current platform with Change Healthcare. Trizetto was
chosen as PCG’s new insurance claims clearinghouse vendor due to its reputation
for exceptional customer service and its connectivity to the regulated payers
in New York State.
What does
this mean for Early Intervention Program (EIP) Billing Providers?
Over the next
several weeks, all EIP Billing Providers will receive updated prepopulated forms
from Trizetto via email. These forms will include a clearinghouse change form
and insurance payer enrollment and/or change forms; the specific forms will
depend on your current insurance payer enrollments. Once you receive these
forms, please complete and return them as soon as possible – as per the
instructions provided – to meet the December 15, 2021 deadline. Please note
that the forms may arrive via multiple emails. Please watch for secure emails
from the insurance payers themselves or from NYSFAEIP@pcgus.com.
If you have any
questions about this change, please contact the PCG Customer Service Call
Center at (866) 315-3747. If you do not receive an email from PCG or Payer(s)
by November 15, please contact PCG Customer Service Call Center.
Article ID: 454, Created On: 11/2/2021, Modified: 11/2/2021