BEI and PCG, as the
State Fiscal Agent (SFA), have begun an effort to assist EI Billing Providers
in resolving open claims over 120 days old (aging claims). In order to assist
in resolving these aging claims, PCG will need to work with EI Billing
Providers to obtain access to payers’ online claims portals.
These online claims
portals can provide PCG with information, such as claim status and eligibility,
that is essential for PCG to help resolve these aging claims. PCG cannot access
the various payers’ online claims portals without authorization from EI Billing
Providers, and we will be relying on Providers to support this effort.
PCG will be
reaching out directly to EI Billing Providers in order to assist in resolving
and closing these open claims in EI Billing. We look forward to working with
you to complete this important work.
If you have any
questions, please contact the PCG Customer Service Center at (866) 315-3747.
Article ID: 328, Created On: 6/21/2016, Modified: 6/21/2016